We are dedicated to providing the best taxi dispatcher/controller service for our clients, one that focuses on customer satisfaction first. We believe it is important to surpass expectations in quality, delivery and value. Above all, we expect to be an indispensable resource for the companies we serve.

We keep your company and your customers on the road with a taxi dispatcher management service.

A customer is desperate for a cab to go home, to the office, to the shops or to attend an important meeting.  They put in a call to your cab company, it rings for ages and then diverts to voicemail.  The reason?  The dispatcher was too busy juggling calls from other customers and dealing with drivers, and so he missed it.  Who knows how many other opportunities like this have been missed?  When customers can’t speak to a real person they hang up the phone in frustration and call the next company on the list.  Can you really afford to continually lose this kind of business?

Answering customer calls can be a complicated mess due to busy staff, equipment malfunctions, employee sickness and a whole host of unforeseen circumstances.  You wish you had a much bigger budget and more people, but it’s just not possible, especially with today’s volatile and challenging economic conditions.  So what can you do if you want to improve the service your offer your clients and run your operation more effectively without stretching your budget?  

Through our leadership and passion for high standards, we also provide a great place to work, a safe, clean and friendly environment for our employees that respects diversity and hard work.

So make it CM4B for the bespoke taxi dispatch solutions that your company needs. You have nothing to lose, except lost calls and lost customers if you continue to do nothing. Don’t settle for anything less!

Why it Pays to Outsource Your Call Management & Dispatch Service

You are in an increasingly competitive and diverse field.  Competitors are always lurking around the corner, and it doesn’t pay to make customers waiting for a minute longer than they have to.  If you want to survive and thrive in the taxi industry you need to be better than the rest, and that’s where we come in.  At CM4B Solutions, we will never keep your customers waiting and also minimising costs and maximising revenue.  CM4B Solutions are your ultimate solution to all your taxi management and dispatching needs!

Six Platinum Promises We Make to You

We are 100% committed to delivering exceptional services. As a valued customer of CM4B Solutions, you will be at the heart of everything we do.  So, if you decide to engage our services, we pledge the following: