We help business owners save time, grow their teams and save up to 60% in salaries
At CM4B, we offer a host of call management and virtual staff services to companies from a wide range of industries. We can provide you with determined and dedicated staff to serve your specific needs, whenever you require them.
Our virtual staff services start from £4 an hour and are used by:
- Takeaways
- Restaurants
- Taxi companies
- Estate agents
- Security companies
- Travel agents and many more
EVER THOUGHT ABOUT HIRING VIRTUAL STAFF?
WHAT WE DO BEST
DEDICATED OFFICE
As part of our service, we will provide you with dedicated office space which is only for you.
DEDICATED MANAGER
Not only will you get an exclusive staff for your company, but we will also provide you with a dedicated manager
PERFORMANCE REPORT
We will provide performance report for your business via WhatsApp, email or any other method.
DEDICATED STAFF
As part of our service, we will provide you with dedicated office space which is only for you.
NO CONTRACTOR OR SETUP FEES
You have complete flexibility to use our services for any length of time.
24/7, 365 DAYS A YEAR SUPPORT
Customers can call at all times of the day and night, which is why we are always ready.
CALL MANAGEMENT SERVICES
Standard Package Details
- Exclusive Team of Controller’s
- Dedicated Office
- Dedicated Manager
- Focus On Professional Service
- Dispatch Software
- Drivers App Live GPS Tracking
- Passenger App With Live Tracking
- Social Media Management
Benefits & Savings
- Save upto 50% On Staff Salary
- Save 100% On Dispatch Software
- Save On Office Expenditure
- No stress with Staff Management
- Focus On New Customers & Accounts
- Future Proof Online Exposure & Management
- You Are Free To Drive To Earn Additional Income
- Ensure All Drivers Paperwork Upto Date
WE CREATE BESPOKE SERVICES & SOLUTIONS TAILORED TO YOUR REQUIREMENTS
We are committed to enabling your business to run smoothly and efficiently. Our services are world class, yet affordable and you never have to enter into any contracts with us.
Whether you are a small or large business, CM4B can help you beat the competition and give you a greater chance of boosting your bottom line and achieving your business goals.
Virtual staff allow you to make the most of modern technology and get critical tasks done from anywhere. They can make your business more productive, help you to get more done without relocating to larger premises, widen your talent pool and reduce your overheads. You don’t just need to focus on your local area when you seek out virtual staff – you can recruit skilled professionals who are based anywhere, which helps to recruit the skilled talent that you need. This means you don’t need to worry about filling skills gaps when suitable professionals can’t be found in your local area.
YOUR SUCCESS IS OUR SUCCESS
We have one main goal and that is to help you successfully grow your business. It is as simple as that. You know your business better than anyone and what it needs to succeed.
WE GET THINGS RIGHT, FIRST TIME
We make it our business to get things right first time, all the time. Every member of our team is experienced, educated and equipped with up-to-date skills and knowledge.
WE LISTEN AND WORK HARD FOR YOU
We believe in strong relationships, and the business relationships that work the best are when both sides are communicating effectively.
WE ARE EASY TO REACH
We want our customers to feel valued, and that means you can get hold of us 24 hours a day, 365 days a year
WE ALWAYS WORK IN YOUR BEST INTERESTS
At all times we work in your best interests to form, develop and strengthen a long-term partnership with you.
Comprehensive Services and Support
With Our 24 Hour 365 Days Support And Our Call Management Expertise Will Give You The Speed, Service and Peace of Mind You’ve Always Wanted.
SEO
Perhaps the most important aspect of search engine optimization is how you can actually leverage SEO to help drive more relevant traffic, leads, and sales for your business.
We can help get an edge on the competition with a strong, integrated strategy that combines content marketing, research, technical SEO, social media, paid strategies, and other elements of online marketing.
Brand Design & Strategy
A recognizable and loved brand is one of the most valuable assets a company owns.
We will help in communicating a clear and cohesive message to them and draw from existing customer experience to clarify your message for a radically improved brand strategy and identity.
No matter what phase your brand is in—you have the what, how, and why inside you
Customer Analytics
Customers have access to information anywhere, anytime including where to shop, what to buy, and how much to pay and so on. This makes it increasingly important to analyse data to forecast how customers will behave when interacting with your company. We will create a single, accurate view to make decisions about how best to acquire and retain customers, identify high-value customers and proactively interact with them
Social Media Management
Our Social Media Support will help your business grow brand awareness, relationships, and website traffic
No matter which platforms you use they allow you to increase brand awareness and loyalty, reach new customers and run targeted ads.
In fact, some customers first hear about companies for the first time through their social media networks.
Live Chat
Smartphone’s have become the norm today. And with smart phones and fast internet, different messaging services have become quite popular. And within a very short span, instant messaging has become one of the most preferred means of communication for people. In the digital world, where everything might seem impersonal, messaging is a great way to establish two-way instant communication.
Email Marketing
Email is one of the most used tools for customer engagement, it might not always be efficient. We understand what it takes to make email support work for you. Our research-based methodologies, advanced technology, and expertise are here to help you.
By outsourcing email handling to CM4B you would be assured that all e-mails would be answered effectively by professional agents.
Call Management Solutions and Services
Finding it difficult to deliver satisfactory support to your customers? We at CM4B, understand the problems of companies or business organisations, and accordingly offer complete call management solutions & services. Our support services are specially designed to promote customer satisfaction.
Website Design
In today’s world your website really needs to stand out in order to catch a potential client’s eye. As experts in the field of designing websites for businesses, we can assure you that a unique look for your homepage – combined with our software – will do wonders for your chances of attracting new clients and boosting your revenue. Our team consists both of experts in the field of design and transportation industry insiders, who can therefore deliver a product that is catered to the specific needs of a taxi client.
